Baggage allowance is not always included with your airline tickets. Please refer to your flight information document, available in the ‘Travel Documents’ section of your Traveller Portal . Your voucher will include your flight confirmation code, which you can use to access your flight details.

Weight limits and baggage dimensions vary by airline.

If you have not yet created a Traveller Portal account, please visit the ‘Traveller Portal ’ tab on our website and select ‘Create Account’.