On occasion, tours or excursions may be unable to operate and could be cancelled by our local suppliers.

If your tour or excursion is cancelled during your trip, please contact us using the “Contact Us” link in the footer of our website.

Be sure to include your GVH booking number in your message.

As we must obtain confirmation of the cancellation from our local supplier, please allow 7–10 working days for your request to be processed.