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You will find most of your questions about flight, hotels, cars or vouchers answered below

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Can I add another person to my trip?
If flights and availability on your holiday package permit, you may be able to add another person to your booking. Please contact us by phone or email to re...
Can I change the date of my Northern Lights tour?
If you need to reschedule your Northern Lights tour while you are already at your destination, please contact the local supplier directly. You can find th...
Can I change the time of my tour?
If you need to reschedule your tour while you are already at your destination, please contact the local supplier directly. You can find their contact deta...
Can I customise my trip?
We are unable to make changes to the cities, the duration of stay in each city, hotel accommodations, or the order of the hotels. However, we do offer the...
Can I purchase additional services, tours or excursions for my trip?
Please go to the ‘Customise Your Trip’ section of your Traveller Portal account. Any available services will be displayed here for you to purchase directly...
Can I re-schedule my tour or excursion?
If you are already at your destination and need to reschedule a tour, please contact the local supplier directly. You can find their contact details on you...
Can I transfer my trip to another person?
Due to restrictions, all bookings are final and cannot be changed, refunded, exchanged, cancelled, or transferred to another person.
Can I upgrade my room?
If a room upgrade is available, this will be shown during the booking process on our website. If no upgrade options are displayed, we recommend enquiring at...