You should find a document in your Passenger Portal that explains how to read your train tickets. If the document isn’t available, a helpful alternative is...

If your holiday package includes meals, this will be indicated on your hotel voucher(s). You can access your hotel vouchers in your Passenger Portal.

Your vouchers can be found in the ‘Travel Documents’ section of your Passenger Portal  account. If you have not yet created a Passenger Portal  account, ple...

If you are travelling on one of our Greece packages, you will receive your physical ferry tickets on arrival at your destination, either from your transfer ...

Your hotel confirmation number, if applicable, will be listed on your hotel voucher. Hotel vouchers can be found in the ‘Travel Documents’ section of your...

Unless otherwise indicated on your itinerary, you will be responsible for purchasing your own train tickets. If train tickets are included in your package, ...

Information about your transfers (if included) can be found on your transfer vouchers. Your vouchers are available in the ‘Travel Documents’ section of yo...

Hotel check-in is generally in the early to mid-afternoon, and check-out is typically in the early to mid-morning. If you require an early check-in, please ...