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You will find most of your questions about flight, hotels, cars or vouchers answered below

Documents / Vouchers

How do I read my train tickets?
You should find a document in your Traveler Portal that explains how to read your train tickets. If the document isn’t available, a helpful alternative is ...
Is breakfast included?
If your holiday package includes meals, this will be indicated on your hotel voucher(s). You can access your hotel vouchers in your Traveler Portal.
When will my travel vouchers be available?
Your vouchers can be found in the ‘Travel Documents’ section of your Traveller Portal  account. If you have not yet created a Traveller Portal  account, ple...
Where are my ferry tickets?
If you are travelling on one of our Greece packages, you will receive your physical ferry tickets on arrival at your destination, either from your transfer ...
Where is my hotel confirmation number?
Your hotel confirmation number, if applicable, will be listed on your hotel voucher. Hotel vouchers can be found in the ‘Travel Documents’ section of your...
Where are my train tickets?
Unless otherwise indicated on your itinerary, you will be responsible for purchasing your own train tickets. If train tickets are included in your package, ...
Where is my transfer information ?
Information about your transfers (if included) can be found on your transfer vouchers. Your vouchers are available in the ‘Travel Documents’ section of yo...
What time is hotel check-in and check-out?
Hotel check-in is generally in the early to mid-afternoon, and check-out is typically in the early to mid-morning. If you require an early check-in, please ...