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You will find most of your questions about flight, hotels, cars or vouchers answered below

General Traveler Questions

Can I book more than one holiday package together?
Yes, these are known as ‘back-to-back’ holidays. You will need to call us to make your booking, and a sales agent will assist you with reserving your trip a...
Can I bring a service animal on my trip?
Great Value Holidays does not impose any specific restrictions on travelling with animals. However, animals must comply with all regulations and requireme...
Can I get a refund if I cancel my trip?
For bookings made through third parties, including third-party websites, reader offers, or directly via the Great Value Holidays website, once a confirmatio...
Do I need an electricity adapter/converter for my trip?
UK travellers to mainland Europe generally need a Type C adapter to use their devices with European sockets. The UK uses a Type G plug, which has three rect...
Do you have information about amenities and parking at my hotel?
During the booking process on our website, you can click on the hotel to view its details. Alternatively, you can visit the hotel’s own website directly for...
Do you offer a payment plan?
We do not currently offer a payment plan option. Full payment is required at the time of booking.
Do you offer group discounts?
We do not currently offer rates for groups of 10 or more.
Do your holiday packages accommodate people with disabilities?
We are not a specialist disabled holiday provider, but we will do our best to accommodate any special requirements you may have. If you or anyone in your pa...
How do hotels accommodate three guests in a room?
Triple rooms are typically designed for two guests, with an additional rollaway bed or cot provided to accommodate a third guest.
How do I add travel protection to my trip?
You can add Travel Protection during the booking process on our website, or afterwards via your Traveller Portal. After booking, you have up to 48 hours fro...