For weather conditions relevant to your itinerary, please visit reliable, internationally friendly sites such as www.weather.com.

Unless otherwise specified on your itinerary, you are responsible for making your own way to and from rail stations.  All included services can be viewe...

If there is an issue with your hotel room or amenities, we recommend first speaking directly with the hotel staff to see if they can resolve the matter. You...

All of our holiday packages are fully non-refundable, but we do offer the option to add Travel Protection at the time of booking. We strongly recommend pur...

Please contact Great Value Holidays customer service directly to request a change to your bedding type. You can reach our team via the ‘Contact Us’ link in ...

If you require wheelchair assistance for your flights, please visit the airline’s website and enter your flight confirmation code (found on your flight vouc...

On occasion, tours or excursions may be unable to operate and could be cancelled by our local suppliers. If your tour or excursion is cancelled during your...

Currency can be exchanged at airports, banks, and some hotels. Please note that service fees may apply. We recommend having some small denominations availa...

If you are unable to locate a booked tour, it is your responsibility to contact the tour operator using the contact details provided in your Travel Document...

If you choose not to add Travel Protection, your holiday will be entirely non-refundable. If you have purchased Travel Protection, please refer to the terms...